Accidents & RIDDOR
Incidents handled properly, from first report to close-out
Accidents and near-misses are captured as structured records from first report to close-out, with photos, statements and outcomes held on one record, and trends surfaced so a recurring failure is visible before it becomes a reportable one.
Most of what is worth knowing about an incident is lost in the first hour. Someone describes what happened verbally, somebody else writes a shorter version down, and by the time a form is filled in the detail that would have explained it has gone. Structured capture at the point of report is the part of this that software can actually fix.
Near-misses are the harder problem, because nothing happened and reporting one feels like making work. Keeping the report short, and keeping it on the same record type as everything else, is the only real lever — a near-miss that takes two minutes to log gets logged.
Trends are the reason the records are worth keeping at all. Three similar near-misses on the same site in a month is a finding; the same three spread across three paper pads is nothing.
Whether an incident is reportable under RIDDOR, and the making of that report, remains a decision for the responsible person at your organisation. The platform holds the record and the evidence behind it — it does not classify an incident for you, and it does not submit anything to the HSE on your behalf.
What it does
Structured capture, start to finish
One record carries the incident from first report through investigation to close-out, rather than starting again at each stage.
Evidence on the record
Photos, statements and outcomes attached to the incident itself, so the file that gets reviewed is the file that was built at the time.
Trends surfaced
Recurring issues surfaced across sites, so a pattern is visible while it is still near-misses.
Ready for the report you have to make
The record holds what a RIDDOR report needs. The classification and the submission stay with your responsible person, which is where the duty sits.
What goes wrong without it
- Near-misses go unreported, because reporting one is slower than forgetting it
- Detail is lost between the verbal report and the form, and the investigation starts from a summary of a summary
- Whether something is reportable is decided by whoever is nearest, without a consistent reference
- Nobody can see that the same thing has now happened three times, because the three records are in three places
Further reading
RIDDOR, explained: what has to be reported to the HSE, and when
Not every workplace accident is RIDDOR-reportable — but the categories that are carry firm timeframes, and getting the judgement wrong in either direction has real consequences.
Why near-miss reporting matters as much as reportable incidents
A near miss that goes unrecorded is a warning sign a site never gets to act on — and it's often the same underlying hazard that eventually produces a genuinely reportable incident.
RIDDOR dangerous occurrences: the incidents that count even when nobody's hurt
A scaffold collapse or a crane failure with no injury can still be reportable — dangerous occurrences are RIDDOR's way of catching a genuinely serious hazard before it produces a casualty.
Terms on this page
Next to this
- HSE reporting
Roll-ups across every site, built from records already entered
- Inductions & toolbox talks
CSCS cards, inductions and training, tracked per person
One licence, every site you run.
All eight modules are included on every licence — this one is not sold separately, and there is no per-user charge on top of it.